Our VIP patient services exist to remove practical friction from a medical journey. They are hospitality and coordination services — they do not change the medical plan, and they never replace medical advice.
What the services include
VIP airport pickup, private transportation, premium hotel accommodation, a dedicated patient coordinator, transfers between clinic and hospital, appointment coordination and post-treatment assistance.
Availability depends on what is requested or included in the selected service.
What they are not
They are not medical treatment, and they do not influence clinical decisions. Your medical team decides your care independently of how you travel or where you stay.
This distinction matters, and we state it plainly.
Who they help most
Patients travelling alone, patients with limited time, and patients who prefer a quieter and more organised visit.
Tell your coordinator what would make the trip easier for you.
How to arrange them
Mention what you would like when you send your details, or ask your coordinator once your plan is agreed.
Ask what is included and what is arranged on request.
Practical points for patients
- Tell your coordinator about mobility, dietary or language preferences.
- Confirm which services are included in your plan.
- Keep one contact person for all arrangements.
- Raise practical concerns early rather than during the trip.
Frequently asked questions
Are VIP services medical?
No. They are hospitality and coordination services for international patients.
Do they cost extra?
Some are included in a selected service and some are arranged on request. Ask for the details in writing.
Can I request only some services?
Yes. Tell your coordinator what you need.
Do they change my treatment?
No. Medical decisions are made independently by our medical team.
Interested in This Treatment?
Send your details to Jelan Clinic and request a personalized consultation with our medical team.
This article is educational information only. It does not diagnose, does not recommend a treatment for you, and does not promise any outcome. The suitability of any treatment is determined by our medical team after an individual assessment.